Welcome to the Yuga Shift Resources page, your hub for in-depth knowledge, expert advice, and practical tips to enhance your understanding of digital transformation and Salesforce optimization.
The Challenge For organizations utilizing Salesforce’s Email-to-Case feature, an often overlooked issue is the influx of spam emails generating fictitious cases, disrupting support workflows. One of our clients, a provider…
All enterprises continuously strive to trim their bottom line through operational efficiencies and grow their top line by enhancing customer experiences and discovering new revenue streams. An appreciation for how…
In my earlier article, we discussed how investments in digitization set up an organization to reap the benefits of being in a digital world. In this article, we will explore some…
Background In earlier articles in this series, we explored these aspects from Digital Transformation Digitalization and the beneficial outcomes that one can expect by undertaking a journey in digital transformation.…
The rise of artificial intelligence (AI), particularly large language models (LLMs) and agentic AI systems, is reshaping the software landscape. Far beyond a tool for productivity gains—such as automating repetitive…
Salesforce’s rumored acquisition of Informatica, a leader in data integration and master data management (MDM), has the tech world buzzing. With talks reignited in May 2025 after last year’s pricing…
Nadella predicts AI agents will disrupt SaaS, Benioff champions AI on his platform. But here’s the kicker: AI might just replace half your dev team. Welcome to the era of…
Have you noticed a shift in the tone and style of posts from people you know online? I have. For example, I notice a more formal style in posts from…
Ah, the sweet scent of WD-40 and freshly compiled code. Back in my day (which, let’s be honest, stretches back to the era of punch cards and dial-up), I could…
Everyone’s talking about AI writing code these days. But can it really handle anything beyond “Hello, world?” I wanted to see for myself, so I set out to build something…
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